7 Global Marketing Best Practices in Post-Merger Integrations

7 Marketing Best Practices in post-merger integrations

There is considerable evidence that many M&As fail. Estimated failure rates goes usually from 60 to 80 per cent. Despite the increased attention on post-merger integration (PMI), dynamics of how two firms’ marketing strategies are integrated have been largely neglected. Considering that M&A activity is predicted to increase as more CEOs use M&A strategies to grow/exit their business, also marketing and communications for post-acquisitions are expected to gain proper focus and attention.

Nevertheless the lack of attention given today to marketing issues is interestingly in contrast with the findings of merger failures’ analysis, which indicate lack of proper communications, content strategy and customer retention activities among the major reasons of such failures. Customers in fact tend to stop investments and put their relationships on hold, until a clear message is delivered by the firms.

Read the full article on LinkedIn.

How to Use Global Content Marketing Tactics for Internal Communications

Content Marketing Internal Communications

When we talk about content marketing, we share tips and advice on strategy, audience building, distribution, and ROI. We discuss the content we create and who we are targeting, but we rarely do so in the context of internal communications.

Whether we work for a large enterprise or a small start-up, internal communication is a critical function. Especially for companies running global content marketing programs, it’s critical to establish internal communication channels between teams. This will ensure that everyone knows the latest information about content processes, frameworks, methodologies, and best practices.

One solution: use content marketing tactics internally. Email newsletters, content hubs, and apps are all great ways to solve internal communications challenges and keep employees and partners aligned.

Continue reading “How to Use Global Content Marketing Tactics for Internal Communications”

Coming soon on CMAB

Coming Soon

Coming soon on Content Marketing Across Borders (title to be finalised):

  • How to Measure Content Marketing Performances
  • The Rise of the Data Scientist and Hybrid Marketer (original post to be published on NewsCred Insight’s blog)
  • How to win visitors applying the psychology of design to content marketing and social media

How to Use Global Content Marketing Tactics for Internal Communications (via NewsCred Insight)

Internal Communications

When we talk about content marketing, we share tips and advice on strategy, audience building, distribution, and ROI. We discuss the content we create and who we are targeting, but we rarely do so in the context of internal communications.

Whether we work for a large enterprise or a small start-up, internal communication is a critical function. Especially for companies running global content marketing programs, it’s critical to establish internal communication channels between teams. This will ensure that everyone knows the latest information about content processes, frameworks, methodologies, and best practices.

One solution: use content marketing tactics internally. Email newsletters, content hubs, and apps are all great ways to solve internal communications challenges and keep employees and partners aligned.

My new full post, via NewsCred’s Insights.

Featured image by Annie Spratt

How to Measure Global Content Marketing Performances: my Slide Deck for #DBS17

Content Performance

Here it is. The deck presented last week at the Digital Branding Summit, October 2017, Barcelona. The full script is coming soon.

Summary:

  • The rise of data scientist and hybrid marketer;
  • How to embrace content marketing to drive measurable business results that impact the bottom line;
  • What to measure and how to gain actionable insights;
  • How to gain a better understanding of content efforts to reach new audiences, drive business, and become a more cost-effective marketing channel.

Featured image by Roman Mager

How to find the Optimal Balance Between Central and Local Content Teams

This post has originally been published on NewsCred’s Insights content hub. This is my original version. It includes content and references that had to  be removed from the company’s blog. 

One of the most critical aspects of going global with a content marketing strategy in a large and complex enterprise is finding the right balance between central and local organisations. In fact, just deploying a content marketing model across multiple regions – even if it has been tested successfully in one country – will simply not work. You need to plan, find the right global to local balance, pilot and then scale at global level. In most regions, like Asia or Europe for example – with dozens of different countries and languages, – it is unrealistic to make content work for each individual market. Continue reading “How to find the Optimal Balance Between Central and Local Content Teams”

Global Content Marketing: How to Find the Right Balance Between Central and Local Teams

For a global content marketing strategy to be effective in a large and complex enterprise, central and local teams must find the right balance.

Just deploying a content marketing model across multiple regions will simply not work – even if you’ve successfully tested it in one country. In most regions, like Asia or Europe, for example, where there are dozens of countries and languages, it is unrealistic to expect that global and local teams will work together seamlessly from the beginning. It takes time for them to plan, pilot, iterate, and find the right global to local balance.

In this post, published by NewsCred’s Insight, I’ll discuss how you can find that balance.

Coming soon on CMAB (Content Marketing Across Borders)

Coming Soon

New posts under review, available soon (titles to be confirmed):

  1. How Large Enterprises Use Content Marketing Tactics for Internal Communications (original post to be published on NewsCred Insight’s blog)
  2. How to Find the Optimal Balance between Global and Local content teams (original post to be published on NewsCred Insight’s blog)
  3. How Content Marketing is driving Measurable Results

Featured Photo by Loic Djim

How Editorial Boards empower Content Marketing Strategy

Content Editorial Boards

Editorial boards are an old tradition at media and newspapers. In today’s digital marketing world, brands’ content editorial boards aren’t quite as influential but still serve a critical role in content marketing strategy. This post will explain why and how to set up central and local editorial boards and is a subset of the Strategy Collection.

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It should not come as a surprise that the content marketing strategy has to stand side by side with an internal organizational transformation. In fact, today’s marketing organizations are barely designed to properly support a content marketing strategy. The content editorial board is the core of your transformation. The board has to handle all content-related requests and issues, has to define the distribution/amplification strategy and content measurement framework. In large organizations the editorial board has the key role of alignment and coordination between several division and content sources. Finally it has the task to finalize an internal content communication and distribution plan.

The board has to manage the so called content ecosystem: the combination of internal writers, internal and guest bloggers, agencies and freelances that will support your editorial efforts. External sources have to be educated and in some large firms certified, in order to be part of your ecosystem.

Without a plan, an editorial board and editorial calendar, nothing will happen.

The choice of content editorial board members depends on the central marketing organization, which can be complex or lean. In general, I suggest the following macro-areas of expertise:

  • content & persona owners: they are responsible for content and personas. Functionally, the domain could be represented by strategic marketing reps, product managers or technology leads;
  • channel/content distribution owners: they are expert of content and content distribution via different channels – email, social media, SEO, paid promotion, etc.
  • geographies: it’s always interesting to invite one of more geographies to the content meetings. Advantage is two fold: getting early inputs from geos and learning about new content created at local level which might be “elevated” at global level

The editorial calendar is the tool of the content editorial board. It is much more than just a calendar with content assigned to dates. A good editorial calendar maps content production to the audience persona and the phases of the buyer journey. Ultimately, the editorial calendar is your most powerful tool as a content marketer. Without a plan, an editorial board and editorial calendar, nothing will happen.

Fact is, there should be two calendars in place: the (content) production and the distribution calendar. Here is where software like Content Marketing Platforms (CMPs) can make the difference and increase the board’s effectiveness. In absence of a proper CMP, production and distribution could be unified under the same spreadsheet.

While the central editorial team will lead content strategy at a global level, a local editorial board should be in place in each major country or geography to manage proper local content planning and distribution. The choice of editorial board members depends one more time on the local marketing organization. In general, I suggest the following members:

  • A field marketer responsible for operations in that specific country;
  • A digital marketing lead (or individual channel distribution leads – social media, web, newsletter, SEO – in larger organizations);
  • A content lead (assuming that the country has a content lead);
  • A strategic marketing lead (or a local product marketer)
  • Members of the local content agency – if an agency is supporting local operations

The local editorial board will agree with the central team on target personas, lead the decision for adopting content created centrally, contract with local vendors, and engage members of the central team to secure a strong, continuous dialogue.

Before You “Go Global”: the Role of Pilot Programs in Global Content Marketing

Pilot Programs Content Marketing

I cannot remember a time in my life where I was not travelling. In a way, it has been a constant whether I was doing it for business or pleasure. Citing Imogen Hall, Lonely Planet’s writer: “Travel is a force for good: it broadens our mind, develops cultural empathy and gives us a better understanding of the world” And so I thought I knew the world; but when you have to develop content for different geographies, well, it feels like you never stepped outside of your front door.

If I look back at my first global content marketing journey, started in mid-2015 in Schneider Electric with the definition of the content strategy for one of the Division of the energy firm, and the process that would sustain that strategy, we spent one full year with central execution as a required preparation for the global launch. The way we prepared ourselves for the global launch was through multiple pilot programs. Learning from our own experience – and, also, from our mistakes.

Content Marketing takes time, especially if the plan is to rollout the program across different geographies. This is even more true for large enterprises where traditional marketing models might prevent the need for change to be understood in time.

Continue reading “Before You “Go Global”: the Role of Pilot Programs in Global Content Marketing”